About Vivid Impact:

Vivid Impact has been a pioneer in the graphic communications industry for over 50 years, growing from a small commercial printing service into a global leader in marketing technology. Since our founding in 1974, we have combined creativity with precision to deliver innovative print and digital solutions that drive success. With a team of over 350 dedicated professionals, we are committed to making a positive, lasting impact on our team, partners, and the communities we serve. Guided by our mission, we strive to be the trusted marketing technology resource for organizations looking to achieve better results, providing cutting-edge solutions that enhance brand engagement and performance.

Job Overview:

The Fulfillment Lead plays a key role in ensuring quality and efficient service by directing evening operations on the fulfillment floor. This leadership position oversees team members during 2nd Shift hours, manages job workflows, and supports training and development initiatives. The ideal candidate brings formal leadership experience in a fulfillment or warehouse environment, and a strong commitment to meeting deadlines, ensuring order accuracy, and maintaining a productive, team-oriented atmosphere.

Shift Details:

2nd Shift: Monday - Friday, 2:00 PM - 11:00 PM.

What You'll Do:

• Lead and direct daily activities of the 2nd Shift fulfillment team.
• Ensure all orders are completed accurately, safely, and on time.
• Set up and manage job workflow and task assignments.
• Train, coach, and support team members to ensure optimal performance.
• Maintain organization and cleanliness of the fulfillment area.
• Uphold company policies and reinforce core values across the team.
• Collaborate with leadership on staffing, scheduling, and process improvement.
• Support the setup and execution of kit-building projects.
• Communicate effectively with team and escalate issues when necessary.
  

What We're Looking For:

• Formal leadership experience within a fulfillment or warehouse operation is required.
• Minimum 2 years of fulfillment/warehouse experience.
• High School Diploma or equivalent.
• Strong organizational and problem-solving skills.
• Positive, self-driven, and team-oriented attitude.
• Ability to lift up to 25 lbs regularly.
• Proficient in Microsoft Excel, Outlook, Word, and browser-based systems.
  

Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.